Privacy Policy

Our Privacy Policy page outlines our practices for collecting, using, and protecting your information. We take your privacy seriously, and we are committed to protecting the personal information that you provide us. We adhere to industry standards to ensure that your data is kept safe and secure. We also provide information on your rights as a user and how you can exercise those rights.

At IRON GATE SUPPLY, LLC, we believe in transparency and accountability, and our Privacy Policy page reflects those values. We want you to feel confident when shopping with us, knowing that your personal information is being handled with care. If you have any questions about our Privacy Policy, please don't hesitate to contact us.

Browse our website today and discover the wide range of oil and gas tools, equipment, and services we offer. Trust IRON GATE SUPPLY, LLC for all your oilfield needs.

Collection and Use of Personal Information

If you use the Websites, personal information that identifies you as an individual or that relates to an identifiable person (“Personal Information”) may be collected and processed by Hexacom employees. In general, we collect and process Personal Information when you knowingly provide it to us, such as:

• Name
• Job Title
• Postal address (including billing and shipping addresses)
• Country of operation (may be different than office location)
• Telephone number
• Email address
• Company name and type of business
• Affiliation:
  • Customer
  • Student
  • Job seeker
  • Vendor or supplier
  • Investor or financial analyst
  • Teacher, professor, or academic researcher
  • Other
• Payment information, such as your payment method and billing address

How we collect your Personal Information in different ways. Below are some examples of how we may collect your information.

• Directly From You. For example, when you:
  • Register for an account.
  • Purchase our products or services.
  • Sign up to receive promotional communications.
  • Participate in one of our promotional sweepstakes, contests, surveys, or focus groups.
  • Post a product review.
  • Submit a request to our customer service team.
• Passively. For example, your Internet domain or IP address, as part of the operation      of the Websites or during the course of your activities on or use of the      Websites.
• From Third Parties. We may receive information about you from other sources.      For example, this may include receiving information from:
  • Our business partners.
  • Social media sites, including Facebook, Twitter, YouTube and Instagram.
• By  Combining Information. For example, we may:
  • Combine information that we collect offline with information we collect through       our Websites.
  • Combine information we collect about you from the different devices you use to       access our Websites.
  • Combine information we get from third parties with information we already have       about you.

How we use your Personal Information

We may need to collect and process these types of Personal Information in order to provide the Services to you, or because we are legally required to do so. If you do not provide the information that we request, we may not be able to provide you with the Services, including the following:

• To contact you:
  • To respond to your inquiries and fulfill your requests, such as to send you newsletters.
  • To send administrative information to you, for example, information regarding the Services and changes to our terms, conditions and policies.
  • To send you marketing and informational communications such as the latest       industry publications and resources on topics you have selected, where you have chosen to receive such communications.
• To execute any agreements we may enter into with you. For example, to confirm      your attendance at an event we organize.
• To tailor our Websites in a way that is most relevant to you based on your      preferences (e.g. information you have voluntarily provided to us, or your previous visits to our Websites).
• For our business purposes, such as data analysis, audits, fraud monitoring and      prevention, developing new products, enhancing, improving or modifying our      Services, identifying usage trends, determining the effectiveness of our      promotional campaigns and operating and expanding our business activities.
• Assessment and acceptance of a customer.

We may share your Personal Information with our affiliates for the purposes described in this Statement. To the extent that these entities have access to your information, they will follow privacy practices no less protective than the practices described in this Statement, to the extent allowed by law.

How Personal Information is shared with third parties

• To carry out a transaction or provide Services for you (such as packaging, sending and delivering purchases and information to you, clearing credit card transactions, or performing statistical analyses of our Services).
• To service providers who provide services such as website hosting, data analysis, payment processing, order fulfillment, information technology and related infrastructure provision, customer service, email delivery,  and auditing and other services.
• In the event of any reorganization, merger, sale, joint venture, assignment,      transfer or other disposition of all or any portion of our business,  assets or stock (including in connection with any bankruptcy or similar      proceedings).
• To the extent we believe to be necessary or appropriate: (a) under applicable  law, including laws outside your country of residence; (b) to comply with  legal process; (c) to respond to requests from public and government  authorities including public and government authorities outside your country of residence; (d) to enforce our Sensitive Information

We do not knowingly collect sensitive Personal Information (such as, social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or trade union membership) from you via the Websites. We also ask that you not send us, and you not disclose to us, any sensitive Personal Information on or through the Websites or otherwise.

Other information we may collect, including ‘cookies’

“Other Information” is any information that does not reveal your specific identity or does not directly relate to an individual, such as:

• Browser and device information
• App usage data
• Information collected through cookies, pixel tags and other technologies
• Demographic information and other information provided by you that does not reveal      your specific identity

Collection of Other Information

We and our service providers may collect Other Information in a variety of ways, including:

• Through your browser or device: Certain information is collected by most browsers      or automatically through your device, such as your Media Access Control      (MAC) address, computer type (Windows or Mac), screen resolution, operating system name and version, device manufacturer and model,  language, Internet browser type and version and the name and version of the Services (such as the App) you are using. We use this information to ensure that the Services function properly.

Uses and Disclosures of Other Information

We may use and disclose Other Information for any purpose, except where we are required to do otherwise under applicable law. If we are required to treat Other Information as Personal Information under applicable law, then we may use and disclose it for the purposes for which we use and disclose Personal Information as detailed in this Policy.

In some instances, we may combine Other Information with Personal Information (such as combining your name with your geographical location). If we combine any Other Information with Personal Information, the combined information will be treated as Personal Information as long as it is combined.

California privacy rights

If you reside in California, you have the right to ask us one time each year if we have shared Personal Information with third parties for their direct marketing purposes. To make a request, please contact us via the email provided on the Website. Indicate in your communication that you are a California resident making a 'California Shine the Light' inquiry.

Contact information

Customers should direct comments or questions regarding this Statement to Customer Support. Because email communications are not always secure, please do not include credit card or other sensitive information in your emails to us